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Shipping and Returns

Go Green Return Policy: No Refunds or exchanges are permitted. All product sales are final. Go Green Shipping Policy: Go Green Botanicals proudly provides USPS Shipping via Flat Rate Box or Envelope.

Because of the nature of our products, the Go Green return policy does not allow us to accept returns or exchanges on products. We want our customers to be completely satisfied with our products and that’s why we’ve made every effort to provide high-quality products that come with helpful information. Our staff is available to answer any questions that you might have before purchasing so you’ll know exactly what you’re getting. We’ll be happy to provide you with comprehensive information before purchasing, though, so you won’t need to return your products.

Items are typically received within 3 days of your order being processed.
You will be sent a tracking number via email when we have completed processing the order.

If your order is damaged during shipping, please call us at 830-608-9446.
We recommend calling ahead before placing any order to ensure quality.

Some products may have different shipping requirements in accordance with the Go Green shipping policy. Because we sell liquids and other products that may be sensitive to temperatures, your shipping cost or shipping timeframe may change from order to order. It’s important to remember that we take every precaution to make sure that your products arrive in the same condition that they left.

The Go Green Botanicals return and shipping policy is meant to ensure quality and provide you with products you can trust. We’ve made every effort to make this policy accessible so that you’re aware of the terms before purchasing. Keep in mind that the nature of our products requires specific shipping requirements and does not allow us to offer returns.

Because of the nature of our products, the Go Green return policy does not allow us to accept returns or exchanges on products. We want our customers to be completely satisfied with our products, and that’s why we make every effort to provide high-quality products and thorough information prior to purchasing. Our staff is available to answer your questions so you’ll know exactly what you’re getting before you purchase. We’ll be happy to provide you with comprehensive information to eliminate the need to return CBD products.

Some products may have different shipping requirements in accordance with the Go Green shipping policy. Because we sell liquids and other products that may be sensitive to temperatures, your shipping cost or shipping timeframe may change from order to order. It’s important to remember we take every precaution to make sure your products arrive in the same condition they left our boutique.

The Go Green Botanicals return and shipping policy is meant to ensure quality and provide you with products you can trust. We’ve made every effort to make this policy accessible so that you’re aware of the terms before purchasing. Keep in mind that the nature of our products requires specific shipping requirements and does not allow us to offer returns.

Local Pickup

Go Green is happy to offer Local Pickup for nearby customers. If you are visiting New Braunfels and want to order ahead for a quick and convenient pickup, choose the Local Delivery option at checkout. Go Green offers Local Pickup to the following area zip codes: 78130, 78132, 78666, 78155, 78154, 78108, 78266, 78133, 79148. If you would like Local Pickup as an option and don’t see your zip code listed here, send us a quick note using our online contact form.

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